Thanks again to Max Watson and Budget Pet Care for taking care of my order.
I previously sent an email feedback to you. Here it is again.
Dear Sir or Madam,
I would like to personally thank and compliment one of your customer service representatives by the name of Max Watson. Max answered my call and was able to not only answer my question regarding my order, but went beyond expectations by offering me an even further discount on my recurring order of Simparica Trio for dogs (order number 2352147).
Max is a very professional and customer-oriented employee and I appreciated his sense of humor and sincere interest in getting my order correct and expeditiously shipped. In my opinion, conscientious customer service representatives like Max are invaluable to a company's reputation and strong business ethic. Max should be commended for his outstanding people-skills and positive and pleasant attitude. We need more people like Max in today's tech world where most companies prefer to communicate by text or email rather than by phone. In closing, my sincere thanks again to Max Watson and Budget Pet Care for making my shopping experience for my dog an enjoyable one. Best Regards,
Pete Marchewka
Mount Pleasant, SC
USA
ps. My dog, Nina, also says "Thank You !"